Warranty

Dental Domain Limited Warranty
Dental Domain's warranty obligations for our products except (rechargable) batteries are limited to the terms set below: Dental Domain Corp. ("Dental Domain" warrants branded hardware products against defects in materials and workmanship under normal use for a period of SIX (6) MONTHS from the date of retail purchase by the original end-user ("Warranty Period"). Some products may have a longer warranty period, as stated in the products description, manual or in the Dental Domain delivery slip. In the case of a longer product warranty the terms below are equally valid for the extended warranty period.

If a hardware defect arises and a valid claim is received within the Warranty Period, at its option and to the extent permitted by law, Dental Domain will either (A) repair the hardware defect at no charge, using new or refurbished replacement parts or (B) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product. Dental Domain may request that you replace defective parts with new or refurbished user-installable parts that Dental Domain provides in fulfillment of its warranty obligation. A replacement product or part, including a user-installable part that has been installed in accordance with instructions provided by Dental Domain, assumes the remaining warranty of the original product or sixty (60) days from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Dental Domain's property. Parts provided by Dental Domain in fulfillment of its warranty obligation must be used in products for which warranty service is claimed.

EXCLUSIONS AND LIMITATIONS
This Limited Warranty applies only to products distributed directly by Dental Domain that can be identified by the manufacturers trademark, trade name, or logo affixed to them. Manufacturers, suppliers, or publishers, other than above, may provide their own warranties to the end user purchaser, but Dental Domain, in so far as permitted by law, provides their products "as is". Software distributed by Dental Domain with or without the Dental Domain or iDENT brand name (including, but not limited to system software) is not covered under this Limited Warranty. Refer to the licensing agreement accompanying the software for details of your rights with respect to its use. Dental Domain does not warrant that the operation of the product will be uninterrupted or error-free. Dental Domain is not responsible for damage arising from failure to follow instructions relating to the product's use.

This warranty does not apply:
(a) to damage caused by use with non-Dental Domain approved products; (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake, vulcanic eruption or other acts of god; (c) to damage caused by operating the product outside the permitted or intended uses described by Dental Domain; (d) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Dental Domain or an Dental Domain Authorized Service Provider ("DDASP"); (e) to a product or part that has been modified to alter functionality or capability without the written permission of Dental Domain; (f ) to consumable parts, such as batteries, unless damage has occurred due to a defect in materials or workmanship; (g) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; or (h) if any Dental Domain serial number has been removed or defaced.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM COUNTRY TO COUNTRY. Dental Domain's RESPONSIBILITY FOR HARDWARE DEFECTS IS LIMITED TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY Dental Domain IN ITS SOLE DISCRETION. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE EXPIRATION OF THE LIMITED WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

No Dental Domain reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, Dental Domain IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH Dental Domain PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU.

OBTAINING WARRANTY SERVICE
Please access and review the documentation resources referred to in the manual accompanying this hardware product before requesting warranty service. If the product is still not functioning properly after making use of these resources, please contact the Dental Domain representatives or, if applicable, an Dental Domain retail store ("Dental Domain Retail") located using the information provided in the documentation. When calling, an Dental Domain representative or Dental Domain Retail will help determine whether your product requires service and, if it does, will inform you how Dental Domain will provide it. You must assist in diagnosing issues with your product and follow Dental Domain's warranty processes. Dental Domain may restrict service to the Republic of the Philippines, and provide warranty service (1) at an Dental Domain Retail location, where service is performed at the location, or the Dental Domain Retail may send the product to a Dental Domain repair service location for service, (2) you ship the product to a Dental Domain repair service location for service, or (3) by sending you new or refurbished customer-installable replacement product or parts to enable you to service or exchange your own product ("DIY Service"). Upon receipt of the replacement product or part, the original product or part becomes the property of Dental Domain and you agree to follow instructions, including, if required, arranging the return of original product or part to Dental Domain in a timely manner. When providing DIY Service requiring the return of the original product or part, Dental Domain may require a credit card authorization as security for the retail price of the replacement product or part and applicable shipping costs. If you follow instructions, Dental Domain will cancel the credit card authorization, so you will not be charged for the product or part and shipping costs. If you fail to return the replaced product or part as instructed, Dental Domain will charge the credit card for the authorized amount. Service options, parts availability and response times may vary. Service options are subject to change at any time. In accordance with applicable law, Dental Domain may require that you furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. Please refer to the accompanying documentation for more details on this and other matters on obtaining warranty service. Dental Domain will maintain and use customer information in accordance with the Dental Domain Customer Privacy Policy accessible at www.dentaldomain.ph/privacy. If your product is capable of storing software programs, data and other information, you should protect its contents against possible operational failures. Before you deliver your product for warranty service it is your responsibility to keep a separate backup copy of the contents and disable any security methods or passwords. Your product will be returned to you configured as originally purchased, subject to applicable updates. Recovery and re-installation of software programs and user data are not covered under this Limited Warranty.